Frequently Asked Questions

WebTuna is the revolutionary on-demand service for alerting and monitoring the performance of your internet or intranet sites and applications. WebTuna monitors the real user experience (not synthetic or ping response) for every page view from every visitor to your site. WebTuna is offered as a fully hosted Software-as-a-Service (SaaS) ...

First copy the webtuna.js to the root directory for your website Use FTP, SFTP or your normal upload method to copy the webtuna.js file into the a directory under your site. Then insert the JavaScript code into your site template This depends on your site and which framework, application or ...

The data provided by Real User Monitoring (RUM) and Web Analytics often crossover and sometimes there is confusion about whether you need one or the other or both. Quite often the users of the data is different with Web Analytics mostly appealing to the Marketing team and the Real User ...

Any browser which runs JavaScript can be monitored. These days that covers all of the major browsers such as Internet Explorer, Firefox, Chrome, Opera, Safari and even browsers on mobile devices and tablets like iPhone, iPad, Android, Blackberry and Windows Mobile.

Several metrics are collected from the DOM (Document Object Model) of the users browser when the window.onload event fires. This is after the page has already loaded so it will not slow down the speed of the page load. A few bytes of information is sent asynchronously back to via ...

Metrics sent from the users browserPage URL and Title of the page they visitedThe Referrer (the site from which they linked to yours in case it was not a \’direct hit\’)The Search Keywords (in the case where they hit your site via a search engine)The number of elements on the page (total ...

If the web application you are monitoring requires a login and you would like to be able to track performance down to an individual user then you can have the webtuna.js capture the username by overriding the JavaScript function with your own function to get it from the application and ...

If you are using Confluence from Atlassian for team collaboration and need to monitor the real end user experience that is being delivered to all of your end users then WebTuna can be easily setup to track the performance of every page view. Installation Steps for Confluence On the Confluence server download ...