Frequently Asked Questions

Who or What is WebTuna?

WebTuna is the revolutionary on-demand service for alerting and monitoring the performance of your internet or intranet sites and applications. WebTuna monitors the real user experience (not synthetic or ping response) for every page view from every visitor to your site. WebTuna is offered as a fully hosted Software-as-a-Service (SaaS) ...
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Where can I download the webtuna.js from?

WebTuna uses a small (5K) piece of JavaScript which you need to place into you site template in order to monitor your site. This JavaScript file is called webtuna.js. The webtuna.js JavaScript code collects several key performance and analytic metrics from the end users browser which are sent back over ...
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Where do I add the webtuna.js to my site?

First copy the webtuna.js to the root directory for your website Use FTP, SFTP or your normal upload method to copy the webtuna.js file into the a directory under your site. Then insert the JavaScript code into your site template This depends on your site and which framework, application or ...
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How is WebTuna different to Google Analytics

The data provided by Real User Monitoring (RUM) and Web Analytics often crossover and sometimes there is confusion about whether you need one or the other or both. Quite often the users of the data is different with Web Analytics mostly appealing to the Marketing team and the Real User ...
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Which browsers are supported?

Any browser which runs JavaScript can be monitored. These days that covers all of the major browsers such as Internet Explorer, Firefox, Chrome, Opera, Safari and even browsers on mobile devices and tablets like iPhone, iPad, Android, Blackberry and Windows Mobile.
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How does it work?

WebTuna simply requires a small JavaScript file (webtuna.js) to be included on your pages. This JavaScript collects all the key performance and analytic metrics and asynchronously sends them to the WebTuna data center for processing after the page has loaded and the window.onload event has fired within the users browser.Simple InstallAs a ...
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When and Where is the WebTuna data sent?

Several metrics are collected from the DOM (Document Object Model) of the users browser when the window.onload event fires. This is after the page has already loaded so it will not slow down the speed of the page load. A few bytes of information is sent asynchronously back to via ...
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What metrics are collected?

Metrics sent from the users browserPage URL and Title of the page they visitedThe Referrer (the site from which they linked to yours in case it was not a \’direct hit\’)The Search Keywords (in the case where they hit your site via a search engine)The number of elements on the page (total ...
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How can I capture the users username?

If the web application you are monitoring requires a login and you would like to be able to track performance down to an individual user then you can have the webtuna.js capture the username by overriding the JavaScript function with your own function to get it from the application and ...
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Installing WebTuna real user monitoring for Atlassian Confluence

If you are using Confluence from Atlassian for team collaboration and need to monitor the real end user experience that is being delivered to all of your end users then WebTuna can be easily setup to track the performance of every page view. Installation Steps for Confluence On the Confluence server download ...
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How can I capture the Web server machine name

If the web application you are monitoring has multiple frontend web servers and you would like to see performance broken down by servername then you can have the webtuna.js capture the servername by overriding the JavaScript function wt.server with your own function to get it from the application and return ...
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Deploy webtuna.js to SharePoint using WSP

If you want to deploy the webtuna.js for SharePoint across the whole SharePoint Farm rather than modifying master pages for each Site Collection on each web frontend server then you can use the SharePoint Solution Packages below. There are two steps to getting these setup, adding the package to a ...
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